What’s new

Submit All Manulife claims online!

Online claims just got easier. Plan members can now take advantage of two new features when submitting group benefit claims.

Members can simply select “Other” under Service provider type to submit claims not previously accepted online. They will never have to reach for a paper health and dental claims form again!

For times when receipts are required, members can now conveniently include them with their claim. They can scan and upload receipts when they submit online, OR take a picture and attach it with Manulife Mobile.

Osteopath Claims

Manulife will no longer recognize the following associations and member practitioners as of September 15, 2017:

  • Ontario Osteopathic and Alternative Medicine Association
  • Ontario Association of Certified Osteopaths and Acupuncturists
  • Ontario Association of Osteopathy and Natural Medicine
  • Ontario Association of Osteopathic Practitioners
  • Ontario Professional Association of Osteopathic Medicine
  • Society of Osteopaths of Canada / Society of Osteopaths of Quebec

This decision is not intended to call into question the conduct of any individual osteopath. However, as their association is no longer recognized by Manulife, claims for services from an osteopath registered with these associations after September 15, 2017, will be ineligible for reimbursement.

We are providing this information in advance of September 15, 2017, so you have an opportunity to make alternative arrangements for services if required.

Document created: August 11, 2017
Document last modified: August 25, 2017

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